Shipping and Return Policy

Free shipping on all orders $49 and over! For orders totaling less than $49, there is a flat shipping and handling charge of $7.95.

We are Fast! The Proof is in our customer reviews!

• Most orders ship the same day and arrive within 6 business days.

Pro Beauty uses the United States Postal Service (USPS) for most shipments. If your package is exceptionally heavy, it will ship the United Parcel Service (UPS). Once your order is shipped you will receive an e-mail with a tracking number and complete shipping details.

If we are unable to ship your complete order, we will notify you  e-mail within 5 business days. Please make sure your email address is correct on your order receipt.

• Orders shipped  USPS will be delivered within 3-6 business days of the shipping date.
• Orders shipped via UPS will be delivered within 7-9 business days of the shipping date.
• If your order is being shipped to Alaska, Hawaii, a Military Address or another U.S. Territory, please allow 6-9 business days for delivery.
• National holidays, weather and traffic can extend delivery times.

Please contact Customer Service by email: probeautybydebby.com or by calling our toll-free number (661)993-5278 for order information.

Please inspect your purchase carefully. Claims for missing or damaged items must be reported within 5 days of delivery. We accept returns up to 30 days from the shipping date for any reason. It is our goal to provide excellent service. If you wish to make a return, please contact customer service.

Additional Details:

• We accept returns up to 30 days from the shipping date for any reason. Returns older than 45 days we cannot accept.
• If we error, we will pay for Return Shipping and Handling. Contact Customer service immediately.
• If you error, you will be responsible for the Return Shipping and Handling.
• We cannot accept returns of products that are empty, altered, not purchased from Pro Beauty  or not in original packaging.
• All sales final on discontinued items.
• If you received free gifts, discounts or free shipping based on your purchase amount those item values will be deducted from your return amount.
• If returns become excessive, we reserve the right to refuse to do business.
• Returns of Electronic Equipment (Flat Irons, Hair Dryers and Curling Irons) may be returned within our 30-day return policy. Defective electronic equipment may be returned to the manufacturer if beyond our 30-day return policy. For repair or replacement at the manufacturer's discretion, please see the warranty information included in the packaging of the product.

A 20% restocking fee will be applied to the following:

• Returns after our 30 day return policy
• Returns that are valued at $100 or more
• Used cosmetics

In providing excellent service, we will begin to process your order immediately. If you need to change or cancel an order it is best to call us at (661)993-5278. Once the order has been processed, we are unable to make changes or cancel an order. Please review our return policy.